International Journal of Empirical Research Methods

ISSN NO : 2995-6110

The International Journal of Empirical Research Methods is dedicated to promoting and advancing empirical research methodologies across various disciplines. This journal aims to provide a platform for researchers, scholars, educators, and practitioners to share insights, methodologies, and findings that contribute to the improvement of empirical research practices and the enhancement of evidence-based decision-making.

Submit Your Article Editorial Board
  • 503
    Views
  • 0
    CrossRef citations to date

Client’s Satisfaction With The Services Offered By (Rural Health Units) RHU’s In The Province Of Capiz

1 Capiz State University,Philippines

Volume 2

Issue 1

Page: [40 - 45]

Published Online: March 5, 2024

Download Full Article ()
Creative Commons

  • Abstract

    The Study Was Conducted In The 1st District Of Capiz. Respondent Municipalities Were Pilar, President Roxas, Panitan, And Panay. Those Who Were Involved In The Study Were 320 Clients Chosen Purposively For The Realization Of The Study. This Study Used The Descriptive Research Design. The Distribution Of Respondents Was Based On The Availability Of Clients During Visitation To The Health Clinics. It Also Made Use Of Online Poll Surveys From Known Friends For Prompt Retrieval Of Data. Respondents Of The Study Were The Clients Of Rural Health Units And Residents Of Different Municipalities In The 1st District Of Capiz. The Study Started Last June 2019, And Other Pertinent Data From The RHUs Were Gathered Until October 2019. Frequency, Percentage, And Mean Analysis Were Used To Interpret The Data Using SPSS. A Huge Portion Of Clients Are Females; Almost Half Are At The Age Bracket Of 36-45 Years Old And Married. All Municipalities Had Served 4,034 Clients For The Past Three Months. The Farthest Coastal RHU From The City Had The Highest Number Of Clients Served. Clients Were Highly Satisfied With The Services Offered By RHUs In The Province Of Capiz.

    Keywords: Satisfaction RHU Clients Health Capiz Females

  • Figures

    Figure Image

  • References

      • [1]Benliro, Jennifer P. (2016) Knowledge and Orientation of Health Workers and Clients’ Satisfaction in HEIs in Panay Island
      • [2]Carr-Hill RA. The measurement of patient satisfaction. J Public Health Med1992; 14: 236-49 pmid: 1419201
      • [3]CARR-Hill RA. The measurement of patient Satisfaction. J. Public Health Med. 1991; 14:236-49 pmid: 1419201
      • [4]Casa, HL E., 2008. “Organizational Communication Competence in Relation to Managerial Performance of Middle Managers of State Universities and Colleges (SUCs) in Panay Islan: Basis for Professional Enhancement Program
      • [5]Crow, R., Gage, H., Hampson, S., Hart, J., Kimber A, Storey, L. et al., The measurement of satisfaction with healthcare: implications for practice from a systematic review of the literature. Health Technol Assess 2002; 6: 1-244 pmid:12925269. https://doi.org/10.3310/hta6320
      • [6]Donabedian A. The quality of care: How can it be assessed? Journal of the American Medical Association. 1988;260(12):1743-1748. https://doi.org/10.1001/ jama.1988.03410120089033
      • [7]Dutta, M.J., Bodie, G.D., & Basu, A. (2008). Health disparity and the racial divide among the nation’s youth: Internet as a site for change? In A. Everett (Ed.).Learning race and ethnicity: Youth and digital media (pp. 175- 198). The John D. and Catherine T. MacArthur Foundation Series on Digital Media and Learning. Cambridge, MA: The MIT Press
      • [8]Dutta-Bergman, M. (2005b). The relation between health-orientation, provider-patient communication, and satisfaction: An individual-difference approach. https://doi.org/10.1207/ s15327027hc1803_6
      • [9]Grönroos C. A service quality model and its marketing implications. European Journal of Marketing. 1982;18(4):36-44. https://doi.org/10.1108/ EUM0000000004784
      • [10]Health Communication, 18, 291-303
      • [11]Moorman, C., & Matulich, E. (1993). A model of consumers’ preventive health behaviors: The role of health motivation and health ability. Journal of Consumer Research, 20, 208-228. https://doi.org/10.1086/209344
      • [12]Mosadeghrad AM. Factors Influencing HealthCare Service Quality. International Journal of Health Policy and Management. 2014; 3(12): 77-89. Doi: 10.15171/ ijhpm.2014.65 https://doi.org/10.15171/ijhpm. 2014.65
      • [13]Mosadeghrad AM. Factors influencing healthcare service quality. International Journal of Health Policy and Management.; 3(2):77-89. doi:10.15171/ ijhpm.2014.65 https://doi.org/10.15171/ijhpm. 2014.65
      • [14]Worthington, Catherine. Patient Satisfaction with Health Care: Recent Theoretical Developments And Implications For Evaluation Practice. Faculty of Social Work, University of Calgary, 2500 University Drive NW, Calgary, AB T2N 1N4.

  • Article Metrics

    Views

    503

  • Copyright and Permissions

    At Guinness Press, authors retain the copyright for all articles published in our journals. These articles are licensed under the open-access Creative Commons CC BY 4.0 license, granting free access for reading and download. Additionally, the original published version must be appropriately cited when reusing or quoting the article. These terms ensure widespread accessibility while ensuring proper attribution to the authors.

    All content published by Guinness Press is safeguarded by international copyright and intellectual property regulations. We kindly request that you honor these protections when utilizing our materials.

    For further information, please contact us at info@guinnesspress.org.